The Housekeeping area is an integral part of the Property Management System (PMS), providing functionalities for managing room status, cleanliness, laundry, and overall housekeeping operations. Below is a detailed guide on the different sections and their functionalities:

Housekeeping

The Housekeeping section contains options that allow the management of room status, inspections, and staff assignments:

1. Housekeeping Status Change: Update the housekeeping status of rooms (e.g., Clean, Dirty, Under Maintenance) to ensure that the current status of each room is accurately reflected in the system.
2. Room Status Chart: View a comprehensive chart displaying the status of all rooms, providing an overview of room availability, cleanliness, and maintenance needs.
3. Manage Out Of Order Rooms: Manage rooms that are temporarily out of order due to maintenance, repairs, or other reasons, ensuring they are excluded from availability.
4. Room Inspection: Conduct room inspections to ensure that rooms meet the hotel’s cleanliness and maintenance standards before they are made available to guests.
5. Room Inspection Update: Update the status of room inspections, ensuring that any issues identified during inspections are addressed promptly.
6. Lost and Found: Manage lost and found items reported by guests or staff, ensuring that items are logged, tracked, and returned to their owners when possible.
7. Lost and Found Inquiry: Handle inquiries related to lost and found items, allowing guests or staff to check the status of missing items.
8. Room History: Access the history of each room, including details of past guests, housekeeping activities, and maintenance records.
9. Assign Room Boys: Assign housekeeping staff (room boys) to specific rooms or floors, ensuring efficient allocation of resources for cleaning and maintenance tasks.

Laundry

The Laundry section provides options for managing laundry services for both walk-in guests and in-house rooms:

1. Laundry Posting – Walk-In: Record laundry services provided to walk-in guests, ensuring that charges for laundry services are accurately posted.
2. Laundry Posting – Rooms: Record laundry services provided to in-house guests, ensuring that laundry charges are posted to the guest folios for billing.

This guide provides an overview of the various features available in the Housekeeping area. Each function is designed to streamline housekeeping and laundry operations, ensuring efficient management of room cleanliness, guest services, and staff assignments. This helps maintain high standards of cleanliness and guest satisfaction throughout the hotel.